UberEats commitment to safety
You deserve to be able to move safely. To look forward to the opportunities ahead. To be connected to people and places that matter most. Which is why they’re focused on your safety, from setting new standards to developing technology with the goal of reducing incidents.
How safety is built into your experience
Safety features in the app
Tap a button for emergency assistance. Share your trip details with loved ones. UberEats technology helps put peace of mind at your fingertips.
An inclusive community
Millions of riders and drivers share a set of Community Guidelines, holding each other accountable to do the right thing.
Support at every turn
A specially trained team is available 24/7. Reach them in the app, day or night, with any questions or safety concerns.
Uber Eats Pickup
Offer Pickup, enjoy a lower fee
Offering Uber Eats Pickup to your customers is an easy way to expand your reach and drive sales.
Already a partner? If you’d like to offer Pickup and it’s available in your city, contact restaurants@uber.com or your account manager. Not in your city yet? They’re working on expanding.
Pickup might be perfect for you
Get set up fast
Let them know you’d like to offer Pickup and they’ll handle the rest. Once set up, customers simply arrive to get their order.
Stand out in the app
Reach customers beyond your delivery zone! Restaurants offering Pickup are clearly labelled in the app and visible to every Uber Eats user in your city.
Boost your bottom line
Orders through Pickup carry a lower Uber Eats marketplace fee. So far, Pickup customers tend to place more orders than delivery customers.