Rustan’s is the Philippines’ leading upscale and luxury retail destination, known for its unparalleled range of prestigious brands and quality merchandise.
Founded in 1952 in the elegant living room of husband and wife Bienvenido Tantoco Sr. and Gliceria Rustia-Tantoco in San Marcelino, Rustan’s was among the earliest to introduce renowned international brands to discerning Filipino shoppers and visitors.
Rustan’s has made a name for its dedication to class, taste, and style, and reflects the vibrance, growth, and cosmopolitan nature of the Philippines. With stores located in key urban centers, Rustan’s has a reputation for refined service, exciting events, and quality amenities. Rustan’s also gave the Philippines many firsts: the first-ever gift certificate, the first-ever wedding registry, and the first-ever loyalty program Frequent Shoppers Plus (FSP).
As it celebrates nearly seven decades of extraordinary style, Rustan’s continues to reinvent itself and innovate, committing today as it always has: “serving only the finest.”
Click and Collect
Covid19 has impacted their operations and teams while they strive to serve you. They hope you enjoy browsing and shopping for their growing brands and products online or in-store. Follow them on social media @rustansph channels for latest updates.
Their Click & Collect Service Makati is currently unavailable.
Click & Collect allows you to order online and save on shipping—just pick up your purchase from Rustan’s Department Store. At present, they offer this service at Rustan’s Makati and they hope to roll it out to other stores!
How it works
Click & Collect Makati is open between 1PM — 9PM from Monday to Friday for customers who have been notified by SMS or email that the order is ready for collection. If you have arrived before notification, they may not have your item available yet. They thank you for your patience!
Using the Click & Collect option is easy…
At the checkout stage in the shipping method screen, choose Click & Collect option.
When your order is ready to be collected at the Makati store, you’ll be notified by email or SMS.
Proceed to 5/F Rustan’s Makati Click & Collect counter. Please bring and present a valid photo-bearing ID, and the email confirmation receipt showing the order number or the order confirmation receipt (also sent by email).
You may also send a person to collect on your behalf, as long as their full name is noted in the order notes when you check out.
They must also bring and present a valid photo-bearing ID, and the email confirmation receipt showing the order number or the order confirmation receipt.