Jardine Motors Group represents 13 of the world’s most renowned car brands across more than 50 locations in the UK and employs over 2,700 colleagues. Its mission to be ‘the best motor retailer as judged by you’ lies at the heart of the business as they strive to deliver exceptional customer experiences.
The Jardine Motors portfolio comprises a range of luxury brands with dealerships located all over the country. Its sites are continuously refurbished and developed to meet the ever-changing needs of customers where they can expect to receive a warm welcome via accessible and digitally-integrated showrooms and state-of-the-art workshops. Jardine Motors has also undergone a digital transformation in order to cater to new customer requirements. This means customers can now connect with the business virtually via a choice of digital platforms, where you can browse and purchase a car from the comfort of your own home, and receive it via click-and-collect or home delivery.
CLICK AND COLLECT
If you choose to purchase your car with them digitally, they are able to respond to your enquiry through a range of options that are convenient for you, including Live Chat, email, video appointments, virtual demos and phone. You can then reserve and buy your chosen model online through their website and arrange a click-and-collect appointment, so you can pick up your car from their dealership in a designated COVID-secure handover area.
When collecting from a dealership, your car is fully sanitised, including all touchpoints. You will be greeted by one of their sales team at a safe distance in a COVID-secure handover bay, who can answer any questions you may have about your car. The disinfected key is then placed in a plastic envelope on the passenger seat for you to pick up.
Alternatively, you can opt for home delivery, where your car will be delivered by their team to the specified location at the agreed time. Its delivery team will disinfect the key, steering wheel and door handles and remove protective seat covers from the driver’s seat. The disinfected key is then placed in a plastic envelope on the passenger seat for you to pick up.