No matter what you need, Apple is there for you.
Forgot your Apple ID or have a question about an app or service? Want to make a Genius Bar reservation? They have several convenient Apple Support options for you to choose from.
Apple Store Pickup
Once you’re ready to purchase, select Pickup at Checkout. If you would like to change the pickup location, select Change location. Then Continue. Items marked Available Today will usually be ready for pickup within an hour. Certain items may also qualify for a Pickup Window that will allow your item(s) to be picked up during a specified time window. You’ll receive a notification email when your item is available for pickup. Please wait for this email before coming to the store. If you miss your Pickup Window, you can still pick up your items after this point in the store.
If you would like someone else to pick up your items, select Someone else will pick up these items. To pick up your items in an Apple Store, you will need to bring the order number and a valid photo ID. If you have designated an alternative pickup contact, they will need to bring the order number and a valid photo ID.